To mark my one week of retail work, my superiors felt it necessary to commemorate my hard efforts by teaching me how to work the cash register. I felt like I was being human sacrificed as I went through some prep work before the doors open. Nothing could prepare me for the flood of people demanding refunds, exchanges, buying gift cards, the list goes on and on and every transaction is different.
Thankfully the team I work with is very accessible and they held my hand through the day as I faced challenge after challenge. By the first hour of ringing I wanted to cry or go hide somewhere in a hole. I did not do anything that was not expected of a first timer but the anxiety I felt having to ask someone every single time I had a customer kind of made me feel like I was bugging everyone to death.
I worked my first open to close and by the end of the day I was in need of a serious hug, some comfort food, and a foot massage. I am already dreading my second day of cashiering but experience is the best way to learn so I am working on being more optimistic about it.
I just thought that experience was worth sharing and I have yet to learn what a traveler's check looks like so when that happens to cross my way I am sure the anxiety will set in all over again.
Tuesday, September 1, 2009
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